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HOW IT WORKS

Order Process

You can order a Manchester City Wega Gift card on the BUY NOW page of this website.

On the BUY NOW page you must choose the value of the gift card you would like to purchase and complete the order form with the last name, first name, email address, mobile number and date of birth of the Recipient. It is crucial that you provide the correct mobile phone number of the Recipient as this is the number the card will be registered to. The mobile phone number must also be registered to a country of the SEPA zone.

Once you have submitted the order, you will be directed to the payment page where you must provide personal and payment card information. After confirming the total amount due, please accept the payment terms and conditions and submit your order to complete the payment transaction. You will then receive an order confirmation with a reference number. Please keep this for your records.

Delivery

After successfully completing an order, your Gift Card will be created and shipped to the Recipient’s details provided on the order form. It will take 5 to 10 days to arrive via standard mail so please ensure you order your gift in time.

Activation

The Recipient can activate their card by one of the following methods:

  • Online: Select ‘Activate Card’ and submit the card number (16 digits) or the cardholder ID (12 digit number printed on the card below the 16 digit card number) as well as the mobile phone number to which the card is registered to. An Activation code will then be sent to the mobile number by SMS. Please complete the appropriate field with this activation code and choose a username and password before submitting. The card will now be activated and ready for use.

OR

  • SMS: Send an SMS message to +44(0) 78 6002 4582 from the mobile number to which the card is registered to with the following details.

ACTIVATE <Last 8 digits of your card number>
Example: ACTIVATE 12345000

As soon as the Card is activated, it can be used in any store, physical or online, where Mastercard is accepted. Some industries and countries may be restricted.*

Account Management

The Recipient can access the Gift Card account by clicking ‘Check Balance’ on www.wegagiftcard.com and submitting the Username and Password filed during activation/registration. Online access allows the Recipient to see the Card balance and transactions. The same service is available via SMS without additional registration. Please find SMS instructions below.

SMS Instructions

Activate Card

This functionality allows you to activate your Manchester City Wega Gift Card
Text ACTIVATE <Last 8 digits of your card number> to +44(0) 78 6002 4582
Example: ACTIVATE 12345000

Balance

Find out the current balance remaining on your card.
Text BALANCE <Last four digits of your card number> to +44(0) 78 6002 4582
Example: BALANCE 1234
You will receive an instant SMS back with the up-to-date balance on your card.

Lock & Unlock

To temporarily prevent any payments you can lock your card.

Text LOCK <Last four digits of your card number> to +44(0) 78 6002 4582
Example: LOCK 1234
Text UNLOCK <Last four digits of your card number> to +44(0) 78 6002 4582
Example: UNLOCK 1234
Please note that this command is intended to be used for temporarily locking your card to stop others attempting to use it or if you do not wish to use it for an extended period of time.
If you suspect that your card is lost or has been stolen, you should contact customer services immediately on +44 (0) 203 637-6280.

SMS System Help

You can view these instructions online on the website or, if you don't have access to the internet, you can view the SMS instructions via the below method.

Text HELP
You will receive a message back with instructions on how to use the SMS system.
*Certain restrictions may apply. Check our Terms and Conditions.

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